This Privacy Policy describes how examista.com collects, uses, and shares your personal information when you visit, use, or make a purchase from our website, examista.com (the "Site"). We specialize in providing downloadable study materials and academic resources covering a wide range of topics, including but not limited to: A-Level Mark Schemes, Advanced Trauma Life Support (ATLS), NCLEX, IELTS, SAT, Test Prep, Assignments, Study Guides, and Exam Papers.
By accessing or using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information from and about users of our Site, including:
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Personal Information You Provide Directly:
- Account Information: When you create an account, we collect your name, email address, and chosen password.
- Order Information: When you make a purchase, we collect your name, email address, billing address, and payment details (processed securely by our third-party payment processors). We do not store your full payment card details on our servers.
- Communications: If you contact us through email, contact forms, or other means, we may collect your name, email address, and the content of your communication.
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Automatically Collected Information:
- Usage Data: We collect information about your interactions with our Site, such as the pages you visit, the study materials you view or download, and the time and date of your visits.
- Device Information: We may collect information about the device you use to access our Site, including your IP address, browser type, operating system, and unique device identifiers.
- Location Information: We may infer your general location from your IP address.
2. How We Use Your Information
We use the information we collect for various purposes, including:
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To Provide and Maintain Our Services:
- Creating and managing your user account.
- Processing and fulfilling your orders for downloadable study materials.
- Providing customer support and responding to your inquiries.
- Delivering the digital products you purchase.
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To Improve Our Services:
- Analyzing user behavior to understand how our Site is used and to identify areas for improvement.
- Personalizing your experience on our Site by recommending relevant study materials.
- Developing new features and offerings.
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For Marketing and Communications:
- Sending you transactional emails related to your account or orders (e.g., order confirmations, password reset instructions).
- With your consent, sending you marketing emails about new products, promotions, or other news we think may be of interest to you. You can opt-out of marketing emails at any time.
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For Security and Legal Compliance:
- Detecting and preventing fraud and other malicious activities.
- Enforcing our terms and conditions.
- Complying with applicable laws, regulations, and legal processes.
3. Cookies and Analytics
We use cookies and similar tracking technologies to track activity on our Site and hold certain information.
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Cookies: Cookies are small data files placed on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them) for various purposes, including:
- Remembering your preferences and settings.
- Enabling features like shopping carts.
- Analyzing Site traffic and usage patterns.
- Facilitating security measures.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
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Google Analytics: We use Google Analytics, a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Site. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having your activity on the Site made available to Google Analytics by installing the Google Analytics opt-out browser add-on.
4. Data Sharing
We may share your personal information with third parties in the following circumstances:
- With Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf, such as payment processing, website hosting, email delivery, and analytics. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency request). We may also disclose your information to enforce our terms and conditions, protect our rights, privacy, safety, or property, or that of our users or the public.
- In Connection with Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
5. Data Retention and Your Rights
- Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
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Your Rights (GDPR & CCPA Compatibility): Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure ("Right to Be Forgotten"): You have the right to request the deletion of your personal information under certain circumstances.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us using the information provided below. We may need to verify your identity before fulfilling your request.
6. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our Site is not intended for use by individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" data at the bottom of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- By Email : examista@gmail.com or contact@examista.com
Last updated : 2025-07-09